Privacy Policy

Revised date: 24th November 2023

Welcome to TribusTech.com (the “Website”), operated by Tribus Group ("Tribus", "we", "us", or "our"). We respect your privacy and are committed to protecting the personal information you provide when you visit our website or inquire about our services.

This Privacy Policy explains how we collect, use, and protect information obtained through tribustech.com. It applies only to information collected via this website, and not to patient data or chatbot interactions that occur on our clients’ websites.

1. Who We Are

Tribus provides AI-powered, HIPAA-compliant chatbot solutions tailored for dental and healthcare clinics. Our clients integrate these solutions into their own websites. We act as a Business Associate under HIPAA, meaning we help clinics process protected health information (PHI) securely — but this website does not collect or store PHI.

2. Information We Collect on This Website

When you interact with tribustech.com, we may collect the following types of information:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Practice or business name

  • Message content (via contact or inquiry forms)

  • Demo requests or newsletter signups

b. Automatically Collected Information

We may use cookies or analytics tools (e.g., Google Analytics) to collect:

  • IP address

  • Browser type

  • Pages visited

  • Device type

  • Referral source

You can manage cookie preferences through your browser settings.

3. How We Use This Information

We use the information collected to:

  • Respond to inquiries and demo requests

  • Provide support and client communication

  • Send occasional product updates (if opted-in)

  • Analyze website traffic and improve user experience

  • Maintain website functionality and security

4. HIPAA Compliance Disclaimer

While Tribus provides HIPAA-compliant chatbot technology to our clients, this website is not intended to collect, transmit, or process Protected Health Information (PHI).

If you are a patient using a chatbot embedded on your dental clinic’s website, please refer to that clinic’s own privacy policy, as they are responsible for managing your health data.

5. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who support our operations (e.g., website hosting, email systems, CRM tools), under strict data protection agreements.

We may also disclose your information if required by law or legal process.

6. Data Security

We take appropriate security measures to protect your information, including:

  • Secure servers

  • Encryption in transit (SSL)

  • Access controls and internal safeguards

However, please be aware that no system is 100% secure.

7. International Data Transfers

Our services may be accessed globally, and information collected may be transferred and stored in jurisdictions outside your home country. By using this website, you consent to such transfers.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request corrections or deletion

  • Withdraw consent for communications

  • File a complaint with a data protection authority

To make a request, email us at [Insert Contact Email].

9. Third-Party Links

This website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before submitting personal data.

10. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal data from children.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Tribustech
Email: info@tribustech.com
Website: https://tribustech.com

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.